Privacy Policy

When you use GoTripNest, we collect information to provide and improve our services. This includes:

• Account information — name, email address, phone number, and password when you register.
• Booking details — traveler names, passport or ID numbers, dates of travel, and payment information necessary to process reservations.
• Usage data — pages visited, search queries, device type, browser type, IP address, and referral source.
• Cookies & tracking — we use cookies and similar technologies to remember preferences, analyze traffic, and personalize content.

• Process and manage bookings for flights and hotels.
• Send booking confirmations, itinerary updates, and customer support communications.
• Personalize search results, recommendations, and marketing offers.
• Detect and prevent fraud, unauthorized access, and other security issues.
• Comply with legal obligations and enforce our terms of service.
• Improve our platform through aggregated analytics and product research.

We do not sell your personal information. We share data only in the following circumstances:

• Booking partners — airlines, hotels, and other travel suppliers receive the information necessary to fulfill your reservation.
• Payment processors — Stripe and other PCI-compliant payment providers process your financial transactions securely.
• Service providers — trusted third-party services that help us operate the platform (hosting, email delivery, analytics).
• Legal requirements — when required by law, court order, or governmental authority.

We implement industry-standard security measures to protect your data, including SSL/TLS encryption for data in transit, encrypted storage for sensitive information, and regular security audits. Access to personal data is restricted to authorized personnel on a need-to-know basis.

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for marketing communications at any time.
• Request a portable copy of your data.
• Object to certain types of processing.

To exercise these rights, contact us at privacy@gotripnest.com.

We use essential cookies for site functionality and optional cookies for analytics and personalization. You can manage cookie preferences through your browser settings. Disabling certain cookies may affect your experience on our platform.

We retain personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Booking records are retained for a minimum of 3 years for regulatory compliance.

We may update this Privacy Policy from time to time. Material changes will be communicated via email or a prominent notice on our platform. Continued use of GoTripNest after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@gotripnest.com or visit our Contact page.